customer success
Here to Help.
However We Can.
Customer Success is more than just support. Our Customer Support team is on the frontlines, working with customers as partners to reach unprecedented success.
Empowering hr professionals at over 3,000 companies
helping you reach your goals
The Support & Education Team is spread out across the country, leveraging the magic of time zones, so they can provide support from 8AM to 8PM ET, Monday through Friday, for all Trakstar products. They are available to help customers with any question they have — from "I can't log in!" to "This error message won't go away!" and even "This is what I want to do—how can I make that happen?"
customer success
Your Partner in All Things Talent Development
Do you have a question about your Trakstar product? Want to learn more about a new feature or find out best practices? Every day, the four teams within the Customer Success department tackle all sorts of essential tasks to help ensure that our customers succeed.
Our Not-So-Secret Recipe for Success
Need Help with Something?
Select a Trakstar product or topic from this dropdown menu that fits your question. Our Customer Success team will be in touch with you as soon as possible to help however we can!
"My biggest worry anytime we add a new software tool to assist our teams is 'What kind of support are we going to get from the supplier?'. From my very first interaction with the Trakstar Perform support team I knew that I had made the correct decision… You guys really are the fastest, bestest support team ever!!"
— Rick Walker, FACTS Engineering
See Trakstar's Platform In Action
Seeing Trakstar in action with real data and examples can help you imagine it as your go-to HR solution.
Schedule a demo today to see a personalized demo fit to your individual wants and needs.
Get a Live DemoSee Trakstar's Platform In Action
Seeing Trakstar in action with real data and examples can help you imagine it as your go-to HR solution.
Schedule a demo today to see a personalized demo fit to your individual wants and needs.
Get a Live Demo