When and why to log in as another user: The ability to log in as another user in your organization is useful in a variety of situations, for example:
- When troubleshooting
- One of your users is on leave and you need to submit or approve a review on their behalf
- Previewing the look and feel from a user’s perspective (we recommend logging in as a test user for this so as not to impact your employees)
1. From an Employee’s Profile select ‘log in as User’
This allows you to view Trakstar as this user and take actions on their behalf. Trakstar will track that you are taking these actions in the company log, while proxied into their profile.
2. To log out of this employee’s view select Return as Administrator in the upper right corner.