Authentication and Single Sign-On (SSO)

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Besides standard username and password login, Trakstar can be configured to authenticate users in your organization via SAML or LDAP.

Single sign-on is an advanced Trakstar feature. If you would like to add this feature to your organization’s account, please contact us at support@trakstar.com.

SAML

SAML (Security Assertion Markup Language) is an open-standard format for exchanging authentication and authorization data between an identity provider (your organization’s SAML provider) and a service provider (Trakstar). Trakstar can integrate with any SAML 2.0 identity provider to achieve a seamless login experience. Once users have authenticated with your organization’s identity provider, they are granted one-click access to Trakstar – simple, secure, and fast.

This allows Trakstar to integrate with:

  • OneLogin
  • Okta
  • Ping Identity
  • Google Apps for Work (G Suite)
  • Azure Active Directory
  • Active Directory Federation Services (AD FS)
  • … and more!

For instructions on how to set up Trakstar with specific providers, see the following support articles:

For more information on setting up SAML in general, see our support article on configuring SAML in Trakstar.

 

LDAP

LDAP (Lightweight Directory Access Protocol) is a protocol used primarily by Microsoft services, like Active Directory (AD), to locate user accounts, organizations, and other resources. Trakstar can integrate with any LDAP or LDAPS server, allowing you to connect Trakstar to your organization’s existing directory. Upon login, Trakstar will check usernames and passwords against your LDAP server, keeping these credentials in sync with Trakstar.

For more information, see our support article on configuring LDAP in Trakstar.

 

NOTE: Trakstar is a cloud-based application, and our servers must be able to communicate with your LDAP server. If your LDAP server is protected by firewalls or additional network security, your organization must allow Trakstar’s servers access. Our application does not support connecting to your organization’s VPN or local network. For more information, please contact integrations@trakstar.com.

 

Setup

Trakstar allows administrators to configure and test both LDAP and SAML integrations. If you already have users on your Trakstar system, don’t worry – you can verify that everything is working properly before enabling LDAP or SAML for your entire organization. See the individual guides for more information.