Welcome Email

← All articles

What is the Welcome Email for?

The Welcome Email resets the user’s password and sends them an email containing their login details (including their temporary password).
You may want to send welcome emails as you are launching Trakstar to your users as you wrap up implementation, when you add new employees to Trakstar, or if one of your employees cannot reset their password from the login page on their own.  

To send the Welcome Email to one Employee:

Step 1:  Log in as an Administrator. Select the employee you’d like to send the email to.

 

Step 2: Click Send Welcome Email

 

To send the Welcome Email in Bulk:

Step 1: Log in as an Administrator. Check the box next to each employee you’d like to send the Welcome Email to. Click Bulk Edit.

 

Step 2: Click Send