A lot of people believe employee engagement is the same as employee happiness. Others associate it with employee productivity. The truth is it’s both. In fact, one is meaningless without the other.
Employee engagement is the intersection of employee happiness and employee productivity. When an employee enjoys their job, they deliver great results on a consistent basis. And when they see their work makes an impact, they feel good about what they do for a living.
Engagement goes deeper, however, particularly the productivity factor. We can better understand productivity by exploring its three drivers—ability, opportunity, and motivation.