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Pacific Northwest University

A conversation with:

Lori Fulton

Lori Fulton

Assistant Provost

Pacific Northwest University

When I look at the Insights piece, I like that I can look across the score distribution and percentiles. I used this tool to identify one group that had scores remarkably lower than all other departments. So I brought that to attention.

Pacific Northwest University logo

Fast Facts

Pacific Northwest University of Health Sciences (PNWU) is a grassroots, non-profit health sciences university established by a group of visionary community leaders in Washington’s fertile Yakima Valley.

Year opened:

2008


Full-time employees:

184


Current students:

567


Industry

Higher Education

headquarters

Yakima, WA

company size

184 employees
Mid-Market Business

products used

perform

insights

Organize and Align Your Data

Since Insights for Perform launched in January of 2022, PNWU has been using it twice a week to gather information on its 187 users. A significant asset to Assistant Provost Lori Fulton, it helps to organize and align performance reviews at different times of the year.

“I really like the flexibility of being able to look at the Insights dashboard from different points in time. Not only do we have different instruments and processes in the system for faculty and staff,” said Lori. “We also have different timelines for those processes.”

Each program at PNWU is unique in terms of its needs and performance metrics. PNWU uses Trakstar Perform for its performance review sequence as well as employee surveys on occasion. As helpful as this has been to the University, Lori needed more data behind these reviews. That is where Trakstar Insights became a big piece of the puzzle. PNWU learned how Insights helps them compare how different departments perform.

Lori noted, “When I look at the Insights piece, I like that I can look across the score distribution and percentiles. I used this tool to identify one group that had scores remarkably lower than all other departments. So I brought that to attention.”

Pacific Northwest University Callout Image

Pacific Northwest University use cases

Review score by group

PNWU is able to compare scores across departments to ensure they are in line.

archive date filter

This filter allows PNWU flexibility for aligning reviews that take place at different times of the year.

review score percentiles

Comparing performance reviews to goals outlined helps PNWU make sure each department is meeting overall University needs.

How PNWU Dives Deeper with Insights

Insights has proven useful in looking at performance by job function for PNWU, giving them a deep look into metrics from many angles. Using the data from Insights, PNWU has been able to look at performance review scores against goals they have laid out internally for each department. This functionality helps them ensure scores stay in line with where the department’s performance scores are within the University as a whole.

“I’ve been asked to assess and utilize the data that we have available to us and give some insight to the leadership group,” said Lori.

This use case is much of the reason Trakstar created Insights. We aim to help ensure HR leaders are heard and given the information they need to have a seat at the table.

Helping HR Leaders Make Sense of Their Data

Having a clear understanding of your workforce and the employee lifecycle can go a long way in making personnel decisions and understanding where the opportunities for improvement are. Furthermore, measurements are often unique in needs and metrics across different organizational departments.

This requisite is why Trakstar created Insights.

With all the data from Hire, Learn, and Perform just a click away, customers can take a deeper dive into their people analytics. Insights takes the data captured from the customer within the product and helps them make sense of it.

Learn About Insights>

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